Privacy Policy
Last updated: 14 April 2026
Swiss Private Tour (the "Service") is operated by Turi Travel (sole proprietorship of Artur Piotrowski, hereinafter "we", "us", or "our"), a private tour service based in Switzerland. We take the protection of your personal data seriously and handle it in accordance with the Swiss Federal Act on Data Protection (nDSG / FADP), effective 1 September 2023.
1. Data Controller
Business name: Turi Travel
Operated by: Artur & Helen Piotrowski
Location: Switzerland
Contact: Contact form
2. Personal Data We Collect
We may collect the following personal data:
- Name, email address, and message content submitted via the contact form
- Information required for tour bookings (preferred dates, group size, pick-up location, special requests, etc.)
- Website access logs (IP address, pages viewed, access date/time, browser information)
- Cookie data (when Google Analytics is in use)
3. Purpose of Use
Personal data collected is used solely for the following purposes:
- Responding to your enquiries
- Arranging, managing, and communicating about your tour
- Website analytics to improve our service
- Compliance with legal obligations
4. Disclosure to Third Parties
We do not share your personal data with third parties except in the following cases:
- Where required by law
- Where necessary to protect your life or physical safety
- Where necessary for accident reporting to our insurer (ALLIANZ TRAVEL SWITZERLAND)
- Where you have given your explicit consent
5. Data Retention
- Enquiry data: 2 years from the date of last communication
- Tour booking data: 3 years from the tour date (in compliance with Swiss record-keeping requirements)
- Access logs: 1 year
Data is promptly deleted once the retention period has expired.
6. Your Rights
Under the Swiss Federal Act on Data Protection (nDSG), you have the following rights:
- Right of access — to know how your personal data is being processed
- Right to rectification — to request correction of inaccurate personal data
- Right to erasure — to request deletion of your personal data
- Right to data portability — to receive your data in a commonly used format
- Right to object — to object to the processing of your data
To exercise any of these rights, please contact us via the contact form. After verifying your identity, we will respond within 30 days.
7. Cookies
Our website may use cookies to improve the service we provide.
- Essential cookies — required for basic website functionality
- Analytics cookies — Google Analytics for anonymised access analysis
You can disable cookies in your browser settings. However, some features of the website may not function properly as a result.
8. Third-Party Services
Our website uses the following third-party services. Please also review their respective privacy policies:
- Google Analytics — website analytics (Google Privacy Policy)
- YouTube — embedded video content (Google Privacy Policy)
- WISE — international payments (WISE Privacy Policy)
9. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include SSL encryption and access restrictions.
10. International Data Transfers
Your personal data is primarily processed within Switzerland. However, the use of third-party services such as Google Analytics may result in data being transferred outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place.
11. Children's Data
We do not knowingly collect personal data from children under the age of 16. If a child under 16 wishes to use our contact form, we ask that this be done with the consent of a parent or guardian.
12. Changes to This Policy
We may update this Privacy Policy from time to time in response to changes in legislation or our services. The revised policy takes effect as soon as it is published on this page. Significant changes will be announced on our website.